Configuration Due to the different production batch, parts may change, we promise all changes there will be no debasement of quality of parts, only USES the equivalent grade configuration to replace, please rest assured purchase.
Shipping
* Most of our deals are promoted with free shipping ( for selected countries only) by DHL/FEDEX/EMS/UPS and etc but at seller convenient option only, as we sometime has very limited selecting options duo to the IATA policy to lithium battery.
Direct manufacturers, the products are sold to home furnishings, authentic, enjoy high-quality pre-sale and after-sale service.
* The items are well-packed with strong packages,we provide fast express from our side. Please allow 5-25days to reach. We are warmly welcome client from Russia, we would try best to clear the custom and pay the tax at our sider (for Russian market only). But the express usually take longer time (even about 30 days, if you are not in Moskow) than other coutries need your friendly understanding. Some countries need to have customs clearance ability, please carefully, if not the guest clearance, will bear the relevant expenses.
* In order to ensure you receive your order with tax free or lower tax upon import, well declare a lower value, if any import charges or fees are the buyers responsibility. Especially for dear clients from South American countries, your help and support for tax, if occurs, is crucial for the deal. .
Lithium batteries according to customs requirements, different countries in different ways, most countries need to sub-shipment of lithium batteries to send, so we will do the best way to send, lithium batteries to send the tariffs required to pay the consignee, we will do May be lower the declared value, reduce your tariffs. Including but not limited to.
Packaging
We have strict packaging before shipment, but still cannot be ruled out in the process of transportation wear, knock against the phenomenon, please understand.We will try to be the best.
Payment
* Payment is expected to be received within 3 days of auctions close.
*Escrow of ALiexpress is our preferable payment method, we also accept different payments by T/T, paypal, Western union,Money gram and others.
Return&Exchange policy
* All of our offers are backed by 100% satisfaction guarantee,if for reasonable reason you are not satisfied ,you can return the item to us in its original condition for a refund or an exchange.Before mailing us back the item,please contact us for the detailed return&exchange instruction.We will return all your money except the shipping and handling fees after we receive your return items.
Feedback policy
* We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure dont want a bad feedback to be where the transaction ends.
Additional Notes
You need to use the adapter in proper way together with original plug when you are charging our vehicle.
*Endurance:depending on the driver’s weight, different road conditions and driving style, distance will vary.
*Limit climbing angle: different weight according to the driver, the speed is different, have a different point of view.
* Mix order welcome,OEM order welcome. We also can export quantity goods at clients specific request as a manufacturer.
*If you have any question please feel free to contact us. We will reply within 24 hours.
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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